I recently got negative feedback. I am usually open to feedback and actually appreciate it. But this time, it felt crushing. Why? I actually agreed with what was said. So why did I feel so upset?I think I know why:
1)I got it in an e-mail and had no chance to ask questions and get deeper understanding
2)I got it third-hand
3)It wasn’t specific
I think feedback is truly the breakfast of sales champions. I got over feeling hurt once I got to talk to someone. In fact, I learned a lot and am grateful for the feedback because it pushed me to work to get to another level.
What have been your experiences with feedback? When has it helped? Hurt?
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Linda Richardson is founder of Richardson, a global sales training and consulting company offering the most comprehensive total solutions in the industry. Richardson provides custom solutions by diagnosing needs, providing the best mode of training, assessing results, and embedding a reinforcement system and coaching to impact performance improvement.
Contact Richardson today to learn more.
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